Terms & Conditions

By entering our website www.onlineshoe.co.uk you agree to the terms of business stated here.The placement of an online order indicates your acceptance of these terms and conditions.

Company information

Onlineshoe.co.uk is the trading name of Onlineshoe Limited, company number 00787444. We operate under UK law. Company registered office is: 145-157 St John Street, London, England, EC1V 4PW.
Please note this address should NOT in any circumstances be used for correspondence or returns.
To contact us please email sales@onlineshoe.co.uk

Please review the following terms and conditions before using this Website. These terms and conditions, which may be modified from time to time, apply to all visitors and users of this Website.
Terms & Conditions relating to use of the Website your use of the Website confirms your acceptance of these terms and conditions and your agreement to be bound by them. If you do not accept these terms and conditions, please do not use this Website.
In the event of a violation of these terms and conditions, Onlineshoe Ltd reserves the right to seek all remedies available by law. We may terminate your access or use of this Website at any time, for any reason or no reason and without prior notice to you.
We may at any time and from time to time revise these terms and conditions by updating this page. You should visit this page from time to time to review the then current terms and conditions because they are binding on you. Your use of this Website following any such revisions constitutes your agreement to follow and be bound by the terms as revised.

Our Products

All features, specifications, products and prices of products and services described on this Website are subject to change at any time without notice. From time to time there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We make no representation as to the completeness, accuracy, or currency of any information on this Website. We reserve the right to make changes in information about price, description, or availability without notice. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer.
We have made every effort to display as accurately as possible the colours of our products that appear on the Website; however, the actual colour you will see will depend on your monitor screen resolution, and we cannot guarantee that your monitor will accurately display our colours. The inclusion of any products or services on this Website does not imply or warrant that these products or services will be available over the internet or in our retail store at any particular time.

Ownership of Content

Onlineshoe Ltd owns all rights to the design of, the images and all of the information provided on this Website and copyright, trademarks and other intellectual property rights protect them. All trademarks reproduced in this Website, which are not the property of, or licensed to Onlineshoe Ltd are acknowledged on the Website.

Your Account

You can register with Onlineshoe Ltd through our Website and create an account (the "Account"). Consequently you will have access to your account by providing a username and password. You are responsible for maintaining the confidentiality of your access information and for controlling access to your Account and your computer. You agree to accept responsibility for all activities that occur under your Account. We may terminate your Account at any time, for any reason or no reason and without prior notice to you.

Linking

Links may be established from this Website to one or more external web sites or resources operated by third parties (the "Third Party Sites"). In addition, certain Third Party Sites also may provide links to the Website. None of such links should be deemed to imply that Onlineshoe Ltd endorses the Third Party Sites or any content therein. Onlineshoe Ltd does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Sites is at your own risk and Onlineshoe Ltd will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.

Disclaimer

This Website and all content of the Website are provided to our customers and prospective customers "as is" and "as available" and without warranties of any kind, whether express or implied, including but not limited to, those of merchantability, fitness for a particular purpose, title or non-infringement. You acknowledge, by your use of the Website, that your use is at your sole risk. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you.

We endeavour to deliver in timeframes outlined in the Delivery section, however are reliant upon third party carriers such as Royal Mail and cannot be held liable for any delays and or loss caused by delays.

Limitation of Liability

In no event will Onlineshoe Ltd be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other linked site, including without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if Onlineshoe Ltd is expressly advised about the possibility of such damages. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.

Terms & Conditions relating to sale of products

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with Onlineshoe Ltd you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Onlineshoe Ltd retains the right to refuse any request made by you.
If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

Your contract with Onlineshoe Ltd

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices on the Website are inclusive of United Kingdom VAT (where applicable) and exclusive of postage and packing. Details of postage and packing charges can be found at our delivery information page.
Prices quoted on the Website are indicative only and are subject to change. Furthermore prices on the Website may differ from those in our other retail outlets / channels.

Complaints

Here at Onlineshoe we strive to adhere to consistently high standards and offer an excellent service. If for whatever any reason you are dissatisfied with the service we have provided you, please let us know. We welcome feedback and need to know if things do go wrong, the information you provide helps us, enabling us to rectify any issues raised.

Please email us at sales@onlineshoe.co.uk
Alternatively send a letter to:

Onlineshoe.co.uk
Web Customer Services
PO Box 87
Todmorden
OL14 9AX
United Kingdom


Company Information
Onlineshoe Ltd
VAT Number:
Company Number: 07787444 (Registered as Onlineshoe Ltd)

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